What We Collect and Why We Use It
When you open a casino411 account, we collect the information needed to verify your identity, process transactions, and keep your account secure. That includes your name, email address, date of birth, state of residence, and the payment method details tied to your preferred wallet — PayPal,
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Venmo, or a Play+ prepaid card. We use this data to confirm eligibility under applicable state law, complete deposits and withdrawals, detect fraud, and send you account-related communications. We do not sell your personal information to third parties for marketing purposes. Payment data is transmitted over
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encrypted connections and stored in a way that limits internal access to only the staff and systems that need it to process your transactions. You may also notice that our platform collects device identifiers and session data when you access casino411 on mobile — this helps
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us maintain session security and troubleshoot account issues. Retention periods vary by data type: identity verification records are kept as long as required by applicable law, while session logs are purged on a rolling schedule. Any data collected through our support channels — live chat or
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email — is used solely to resolve your request and is not shared beyond that interaction.
Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.