Verifying Your casino411 Account
Account verification is how we confirm you are who you say you are — and how we protect your balance from unauthorized withdrawal requests. We ask for a government-issued photo ID (a driver's license or passport works) and a second document that confirms your address, such as a utility bill or bank statement dated within 90 days. Upload both through the Verify
My Account section in your profile. Once our team reviews the documents, your account is cleared for full withdrawal access. Verification is a one-time process; after approval, you will not be asked to resubmit the same documents unless your personal details change.
- Go to Verify My Account — Find the verification prompt in your account profile. It shows exactly which documents are still outstanding.
- Upload a Government-Issued Photo ID — A state driver's license, passport or government ID card works. Make sure all four corners and the expiry date are visible.
- Add a Proof-of-Address Document — A utility bill, bank statement or official mail dated within the last 90 days confirms your current address.
- Wait for Team Review — Our team reviews submissions and updates your account status. You'll receive a notification when verification is approved or if anything needs resubmitting.